TaylorMade Software, Inc.
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Rapid detection of poor performing gas meters leading to 10x service levels
Client | SDG&E · Sempra Energy |
---|---|
Challenge | Automate gas meter reporting |
Result | Increased service levels by 10-fold |
Tags | Oracle, .NET, Big Data, Public, Energy & Transport |
With over 2 million SDG&E smart meters in California San Diego and Orange Counties, there was a backlog of investigations on meters that were not reliably returning results. To investigate each one manually would be a considerable investment in time, money, personnel, and other resources, such as fuel cost and maintenance for field vehicles. If a more automated system could be devised, it would create cost-savings and free up resources for other important tasks. TaylorMade Software solved the problem for SDG&E by developing algorithms and software tools that increased gas meter end-point investigation throughput service levels by a factor of 10-fold, an achievement that was commended by executive management.
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